Each requested document has its own status in the upload portal. Select an item to see its details and any review notes.
Awaiting upload: The requester is waiting for a file.
Under review: Your file has been submitted and is waiting for review.
Approved: The requester accepted the submitted document. The upload form is no longer shown for that item.
Rejected: The requester needs a different or corrected document.
Replace a rejected file
Select the item marked Rejected.
Read the Reason for rejection and any reviewer notes so you know what needs to change.
Choose Choose files, select the corrected file, and select Re-upload.
Keep the page open while the file is uploaded and scanned. The item returns for review after processing.
If you are unsure what replacement is needed, use Leave a note for the reviewer on the item to ask for clarification.