After opening and verifying your request, upload each file to the matching item so the requester can review it.
Choose the requested document from the list. Read the item's description for any instructions from the requester.
Under Upload file, choose Choose files and select one or more files for that item. You can upload up to five files at a time.
Select Upload and keep the page open while the portal uploads and scans the files.
Wait for the security check and upload to finish. The uploaded file appears in the item panel when processing is complete.
Repeat for each requested document. Use a separate item for each type of document requested.
Each file must be no larger than 10 MB and must be an accepted file type such as PDF, JPG, or PNG. Password-protected or unsupported files cannot be accepted. If a file is not accepted, try an unprotected PDF or image file, or contact the requester.